Hey, I’m Little Red, better known as Elisa. My goal is to help 1000 developers reach new heights. The count is now 53.
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How about when once I simply told my customer “no” and they took it just fine? Does this prove that your “yes, and” tool is actually not needed at all?
Are you one of those people, for whom NO comes naturally and is more or less your default reaction? Take a step to the next level and learn to say no without saying no.