Hey, I’m Little Red, better known as Elisa. My goal is to help 1000 developers reach new heights. The count is now 15.
Latest in the blog
When the one asking the question cannot tell, what mayhem of thoughts, calculations and scenarios is piling up in your head and the answer is just being processed, he doesn’t have the patience to wait for the answer.
If you feel a panicky urge to reassure the customer of your own expertise you might forget one of the most effective tools. By asking the right questions we bring our knowledge forth better than simply having all the right answers.
Sandi Metz’s useful and captivating keynote speech from RubyConf 2017 takes you from a simple question to an unexpected path.
If the other person clearly would need advice, but for one reason or another won’t ask for them, there’s a magical trick you can perform: ask permission to give advice.