Blog

Feedback has its finger on three triggers

Human beings come with three different triggers that activate when we receive feedback. Either we feel that the feedback is unreasonable or simply wrong, it comes from a wrong person or it threatens our identity.

Just a sec, I’m processing!

When the one asking the question cannot tell, what mayhem of thoughts, calculations and scenarios is piling up in your head and the answer is just being processed, he doesn’t have the patience to wait for the answer.

Lead the conversation by asking questions

If you feel a panicky urge to reassure the customer of your own expertise you might forget one of the most effective tools. By asking the right questions we bring our knowledge forth better than simply having all the right answers.

What makes developers unhappy?

Sandi Metz’s useful and captivating keynote speech from RubyConf 2017 takes you from a simple question to an unexpected path.

Do you always have to try to solve my problems?

We try to show that we care by giving advice. However when faced with a tough situation we rarely need advice. More often we need someone to be there without judging, pitying or advicing.

As a guest at Time to Shine Podcast

Is it possible to overcome imposter syndrome? What is it anyway? Oscar Santolalla and I discussed the topic on his Time to Shine Podcast episode 132.